Privacy Policy

At Neer Kutir Co. Ltd., we believe that privacy is not simply a policy — it is a responsibility and a promise of trust.

We understand that citizenship, immigration, and international relocation matters are deeply personal. Every client has a unique story, individual circumstances, and a right to feel safe, respected, and protected throughout the process.

We are committed to maintaining the highest standards of confidentiality and handling every client's personal information with discretion, care, and respect.

Your identity is yours alone. We will never publicly reveal your identity, share your personal story, publish your documents, or use your name, photographs, or case details for advertising, testimonials, or promotional purposes without your explicit consent.

At Neer Kutir, your trust is precious to us, and protecting it is at the heart of everything we do.

To provide our consultation, coordination, and application-support services, we may collect information such as:

• Personal details, including your name, contact information, nationality, and date of birth.
• Identity documents and other documents relevant to your application.
• Family information where required for the services you request.
• Information relating to your eligibility, application, and case progress.
• Payment records, correspondence, and other information necessary to manage our professional relationship.

We aim to collect only the information reasonably necessary for the services we provide or where we have another lawful basis to process it.

Your information is handled for legitimate service-related purposes, which may include:

• Understanding your circumstances and discussing your available options.
• Preparing, organising, and coordinating relevant documentation.
• Supporting your application and communicating with authorised professionals involved in your case.
• Providing timely updates on progress, requests, and important next steps.
• Managing appointments, agreements, payments, and client support.
• Meeting applicable legal, regulatory, and record-keeping obligations.

We do not sell clients' personal information, and we do not use confidential client information for public promotion.

Your identity will remain confidential.

Neer Kutir Co. Ltd. does not publicly disclose client identities or share identifiable client information with unrelated third parties for publicity, marketing, or commercial promotion without the client's explicit consent.

We treat personal documents, application details, family information, and private communications as confidential.

Access to client information is restricted to authorised individuals who need it to perform their duties. Where external lawyers, consultants, service providers, or relevant authorities must receive information to carry out the requested service or fulfil a legal obligation, we seek to limit disclosure to what is necessary and apply appropriate confidentiality and security safeguards.

We will not promise absolute secrecy where disclosure is required by applicable law or is necessary to carry out the service you have requested. Where legally permitted, we will inform you about relevant disclosures.

We take reasonable technical, organisational, and administrative measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Our approach includes:

• Limiting access to confidential information.
• Handling documents and communications with discretion.
• Using appropriate safeguards when storing and transmitting information.
• Taking reasonable steps to ensure that authorised service providers handle information responsibly.
• Reviewing how information is managed as our services and responsibilities evolve.

Although we take privacy seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

At Neer Kutir, privacy goes hand in hand with personal care.

We believe every client deserves to understand what is happening, what comes next, and whether any action is required. We aim to communicate clearly, provide timely updates, explain relevant steps, and respond to questions with patience and respect.

We will make reasonable efforts to keep you informed of meaningful developments, document requirements, appointments, and important milestones relating to your case.

You will never be treated as just another application. We are committed to supporting you with thoughtful guidance and professional care throughout your journey.

We do not sell, rent, or trade client personal information.

Information may be shared only where appropriate and necessary, such as:

• With relevant government departments or authorities when required for an application.
• With authorised lawyers, consultants, translators, or other professionals assisting with your case.
• With secure technology or administrative service providers supporting our operations.
• Where you have expressly authorised a particular disclosure.
• Where disclosure is required by law, a valid legal process, or a competent authority.

We will take reasonable steps to ensure that information shared for these purposes is limited to what is necessary. We do not authorise third parties to use your confidential information for unrelated marketing or publicity.

Because our services may involve more than one country, your information may need to be transferred to or accessed by authorised professionals or authorities in different jurisdictions.

Where this is necessary, we will seek to use appropriate safeguards and comply with applicable data-protection requirements. We will handle such transfers with particular care because your documents and identity may be sensitive.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate records, resolving disputes, and meeting applicable legal obligations.

When information is no longer required, we will take reasonable steps to securely delete it or anonymise it, subject to any legal requirement to retain it.

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of information when legally appropriate.
• Request restrictions on certain types of processing.
• Object to certain uses of your information.
• Withdraw consent where processing relies on your consent.
• Raise a question or concern about how your information is handled.

To exercise these rights, please contact us using the details provided at the end of this policy. We may need to verify your identity before responding to a request.

If our website uses cookies or similar technologies, these may collect certain technical information to support website functionality, security, and performance.

Where required, we will provide appropriate cookie information and obtain consent before using technologies that require it. Please refer to any separate cookie notice available on our website.

We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable legal requirements.

The latest version will be published on our website with its effective date. We encourage clients to review it periodically.